Privacy Policy

At WYE Tech, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Name

Billing and delivery address

Email address

Phone number

Payment details (processed securely by third-party payment providers)

Technical Information

IP address

Browser type and version

Device information

Pages visited and time spent on our website

2. How We Use Your Information

We use your information to:

Process and fulfil orders

Communicate about your purchases or enquiries

Provide customer support

Improve our website, services, and user experience

Prevent fraud and ensure website security

Comply with legal obligations

3. Legal Basis for Processing

We process your personal data based on:

Contractual necessity (to fulfil your order)

Legal obligations

Legitimate interests (improving services and security)

Consent (marketing communications, where applicable)

4. Sharing Your Information

We only share your information when necessary, including with:

Payment processors

Delivery and courier services

IT and website service providers

Legal or regulatory authorities when required by law

We never sell your personal data to third parties.

5. Cookies & Tracking Technologies

Our website uses cookies to:

Ensure proper website functionality