Terms & Conditions

Terms & Conditions

Welcome to WYE Tech. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms.

1. About Us

Business Name: WYE Tech

Contact Email: support@wye-tech.com

2. Use of Our Website

By using our website, you confirm that:

You are at least 18 years old or have permission from a legal guardian

You will not use our website for unlawful or fraudulent purposes

You will not attempt to interfere with the website’s functionality or security

3. Products & Availability

All products are subject to availability

We reserve the right to modify or discontinue products at any time without notice

Product images are for illustration purposes only and may vary slightly from the actual item

4. Pricing & Payment

All prices are listed in GBP (£) and include VAT where applicable

We reserve the right to change prices at any time

Payments must be made in full at the time of purchase

We use secure third-party payment providers to process transactions

5. Orders & Acceptance

Once an order is placed, you will receive an order confirmation email

Acceptance of your order occurs once the order is dispatched

We reserve the right to refuse or cancel orders for any reason, including suspected fraud or errors in pricing or product information

6. Delivery

Delivery times are estimates and may vary

We are not responsible for delays caused by couriers or circumstances beyond our control

Risk of loss or damage passes to you upon delivery

7. Returns & Refunds

Our Refund Policy forms part of these Terms & Conditions.

Please refer to our Refund Policy page for full details on returns, refunds, and eligibility.

8. Faulty or Incorrect Items

If you receive a faulty or incorrect item:

Please contact us within 48 hours of delivery

We may request evidence such as photos or videos

We will offer a replacement or refund in accordance with UK consumer law

9. Limitation of Liability

To the fullest extent permitted by law:

WYE Tech shall not be liable for indirect or consequential losses

Our total liability shall not exceed the value of the products purchased

Nothing in these terms limits your statutory rights under UK law.